Quality Technician
Basic Function: Assist in maintaining the effectiveness and compliance of the OCC QMS to relevant customer and regulatory (ISO) requirements. Determine compliance of products and purchased materials to all applicable OCC and Customer requirements
Significant Responsibilities:
Performs specific job responsibilities:
- Assist with evaluation and testing of purchased materials at receiving and accept into ERP system
- Interface with Purchasing, Engineering, and Manufacturing to help resolve nonconformance issues with purchased materials
- Assist Quality in developing necessary receiving inspection sampling plans, procedures, and work instructions
- Assist Quality in reviewing supplier certificates of compliance or test reports to determine validity
- Assist Sales and Manufacturing in investigating customer complaints and analyzing customer returned material
- Assist Quality in performing calibration of required gauges, quality inspection tools, and test equipment
- Perform ISO internal auditor functions as required
- Recognize defects and problems that arise during the production of OCC products
- Evaluate data to validate compliance or identify deviations from existing standards
- Complete detailed documentation and reports of all Inspection activities following OCC policy and customer-specified requirements
- Complete Defective Material / Non-conforming Material notices and coordinate the disposition of affected material
- Support the implementation of data collection projects
- Assist Quality in Documentation and Data Control Process
- Assist Quality in the Corrective and Preventive Action Process
- Maintain the SCORE Board statistical and trend data
Promotes OCC’s service excellence and quality. Provides excellent service to customers; builds strong relationships and team cohesiveness; focuses on quality and positive solutions; communicates respectfully; demonstrates compassion and understanding in response to customer requests/needs.
Champions OCC’s mission, vision and values (as detailed in our 15 Essential Points of Success); complies with policies and procedures, ethical standards and Code of Conduct.
Minimum Qualifications Required:
Education: Technical degree or equivalent on the job technical training.
Experience: Minimum of 3-5 years in a Quality Assurance / Control Inspection process.
Licensure, Certification, and/or Registration: None
Other Minimum Qualifications: Effective interpersonal, communication, and teamwork skills.
Essential Skills, Abilities & Knowledge:
- Computer experience and skill with Microsoft Office, including Word and Excel
- Familiarity with Quality Assurance/Control practices
- Knowledge of calibration/metrology practices
- Familiarity with calipers, micrometers, and optical test equipment
Preferred Knowledge, Skills, and Abilities
- Familiarity with ISO 9001 requirements
- Knowledge of ISO audit practices/techniques
- Knowledge of data collection methodology and statistical analysis techniques
Working Conditions:
Manufacturing area environment. This is a quality position that requires a sight sufficient for computer use and significant detail for inspection. This position also requires an individual with hearing sufficient for telephone contact with employees and management as well as relaying messages accurately. There are significant computer input/data entry duties that require sufficient manual dexterity for handling small fiber optic products, tools, and instruments. Reasonable accommodation may be made to enable individuals with a disability to perform the essential functions.
Note: This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
Benefits:
OCC offers a positive work environment driven by 15 Essential Points of Success, which is how OCC aspires to operate and is an integral part of our corporate philosophy and culture. OCC offers a competitive benefits package to promote health and financial security for you and your family that includes company-sponsored health, dental, and vision plans, Health Savings Accounts (HSA’s), Flexible Spending Accounts (FSA’s), life insurance, short and long term disability coverage, optional supplemental insurance plans; including, critical illness and accident, a 401(k) plan, an Employee Assistance Program (EAP), education assistance, and wireless discounts. Employees are also provided with security options including Healthy Rewards®, Secure Travel®, Will Preparation, and Identity Theft protection as well as generous paid time off and holiday schedules.
Optical Cable Corporation is an EEO/AA/Veterans/Disability Employer. For additional information, please click here.
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www.occfiber.com
