Shipping Supervisor – Dallas

Basic Function:   Supervise the Shipping group to provide guidance and direction, which will incorporate the overall organizational and business plan.  Responsible for ensuring that all product is shipped in the manner that is specified on the shipping documents and that all product is packaged to prevent damage.


Significant Responsibilities:

Performs specific job responsibilities:

    • Assist in developing and implementing shipping control procedures and process improvements.
    • Oversees, coordinates, and participates in the shipping of all scheduled orders.
    • Ensures all required documentation is accurate, in order, and processed daily.
    • Coordinates with ISRs for Freight quotes and Finance hold issues.
    • Notifies Planning and ISRs if an issue arises preventing the shipment of product on time
    • Ensures that all plating work orders are shipped from the building by their start date to ensure timely delivery of material for production.
    • Responsible for reviewing the available Shipping reports to ensure material is expedited to the shipping department in a timely manner and the product is shipped per the shipping schedule.

Promotes OCC’s service excellence and quality. Provides excellent service to customers; builds strong relationships and team cohesiveness; focuses on quality and positive solutions; communicates respectfully; demonstrates compassion and understanding in response to customer requests/needs.

Champions OCC’s mission, vision, and values (as detailed in our 15 Essential Points of Success); complies with policies and procedures, ethical standards, and Code of Conduct.

Job Scope:

  • Managerial:  Supervises a team of shipping employees in several different roles.
  • Communication: Communicate with fellow supervisors and leaders in other departments to understand that the product is on schedule to meet the shipping schedule.
  • Confidentiality:  High level of confidentiality is required regarding corporate initiatives, customer matters, and employee issues. 
  • Financial:  Operate and manage a fiscally responsible team and maintain reasonable expenses. Respond to the finance team’s request for information in a timely and accurate manner.
  • Judgment:  Errors can impact the efficiency of on-time orders, general quality, and employee morale.
  • Compliance:  Responsible for SOX compliance as it pertains to the team’s work processes; responsible for understanding, following, and administering corporate policies.  Compliant with operational procedures.
  • Travel: Minimal to none.

Minimum Qualifications Required:

Education & Experience:  Associate’s degree with a minimum of 4 years in Shipping management or 7 years experience in Shipping management with a manufacturing company.  Experience with ISO9001 or AS9100 requirements preferred.

Essential Skills, Abilities & Knowledge:  The position requires excellent computer skills and experience using software packages that include Microsoft Word, Excel, PowerPoint, and an ERP system.  Ability to plan, layout, and execute complex work programs, functions, and operations to ensure quality.  Good math and handwriting skills are required and the ability to correctly complete all documentation.  Excellent oral and written communication skills are required with the demonstrated ability to express oneself clearly and concisely.  Extensive ability to manage and maintain effective relationships with all levels of employees.  Ability to work in a team environment with responsibility for training, motivating, monitoring, and evaluating others.  Pays close attention to detail with the ability to plan and schedule material requirements and production accurately, and to recognize, document, and help resolve problems.  Able to organize, complete tasks, and manage time.  Able to work under pressure in a fast-paced environment.  Able to read, understand, and communicate work instructions and process procedures.

Working Conditions:  While performing this job, the employee is regularly required to stand and must be reasonably ambulatory. The employee must regularly lift and/or move up to 35 lbs. and also maneuver a wheeled cart carrying up to a 150 lb. load. This job requires vision sufficient for completing quality work, reading comprehension, and computer use. This work also requires hearing sufficient for normal workplace conversation and training. The noise level in the work environment is usually moderate. The employee is regularly exposed to moving mechanical parts, fumes, or airborne particles. Reasonable accommodation may be made to enable individuals with a disability to perform the essential functions. Specific vision abilities required by this job include color vision.


Note:  This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by incumbents of this job.  The incumbents may be requested to perform job-related tasks other than those stated in this description.



OCC offers a positive work environment driven around 15 Essential Points of Success, which is how OCC aspires to operate and is an integral part of our corporate philosophy and culture.  OCC offers a competitive benefits package to promote health and financial security for you and your family that includes company-sponsored health, dental and vision plans, Health Savings Accounts (HSA’s), Flexible Spending Accounts (FSA’s), life insurance, short and long term disability coverage, optional supplemental insurance plans; including, critical illness and accident, a 401(k) plan, an Employee Assistance Program (EAP), education assistance, and wireless discounts.  Employees are also provided with security options including Healthy Rewards®, Secure Travel®, Will Preparation and Identity Theft protection as well as generous paid time off and holiday schedules. 


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Optical Cable Corporation is an EEO/AA/Veterans/Disability Employer. For additional information, please click here.


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