To Our Valued Customers:
OCC is closely monitoring the evolving COVID-19 situation and taking necessary precautions to protect our employees’ health and well-being and to preserve our ability to meet our customer’s needs. As our valued customer, we want you to know we greatly appreciate your business and the trust you place in OCC to supply our products to you in a timely manner. We want to assure you that OCC has your business continuity interests in mind during the challenging days ahead.
We acknowledge the increased need for flexibility in times of uncertainty, and want you to be aware of the actions we are taking in response to this very dynamic situation. We are presently increasing our on-hand quantity of a number of products that our customers commonly use on a day-to-day basis. Please let us know if you would like to increase the amount of product you currently keep on-hand to lessen any impact in the event that the supply chain experiences interruptions.
Additionally, should you have any projects that require delivery in the next 30-60 days and are concerned about supply chain disruptions, please let us know and we will work with you to expedite shipments in a manner that meets our customers installation timeline needs.
Thank you for your continued partnership. We wish you the best as you navigate this unprecedented situation.