Maintenance Technician – NIGHTS
Schedule: Monday – Thursday | 6:00 PM – 6:00 AM
Training: Will train on day shift

Job Overview

We are looking for a Maintenance Technician to support our production team by setting up, maintaining, and repairing industrial machinery. This hands-on position is essential to keeping our equipment running safely and efficiently. You will play a key role in ensuring minimal downtime and consistent product quality.

Key Responsibilities

Maintain and Repair Equipment

• Set up and assemble new machinery according to specifications.

• Observe machines for visual or audio signs of malfunction and diagnose problems quickly.

• Study blueprints, sketches, and specifications to determine the best repair approach.

• Dismantle and reassemble machines to replace or repair defective parts.

• Perform scheduled preventive maintenance and document all work completed.

• Lubricate and maintain machine tools and equipment regularly.

• Test machines after repair to confirm proper operation.

Ensure Quality and Safety

• Follow all safety policies, lockout/tagout procedures, and PPE requirements.

• Maintain compliance with OCC’s quality standards and operational procedures.

• Keep accurate records of parts used, repairs made, and preventive maintenance completed.

• Conduct all activities safely and efficiently to prevent downtime or equipment damage.

Promote Teamwork and Excellence

• Communicate respectfully and collaborate with coworkers to resolve maintenance issues.

• Support OCC’s focus on quality, service, and continuous improvement.

• Demonstrate professionalism and understanding when assisting others.

• Uphold OCC’s mission, vision, and values, following all company policies and the Code of Conduct.

Qualifications

Education & Experience

• High school diploma or GED required.

• One to three years of related experience preferred.

• MT1 or industrial maintenance certification is desirable.

• Military or technical training may substitute for field experience.

Skills & Abilities

• Strong mechanical aptitude with the ability to operate, repair, and maintain machinery.

• Skilled in reading and following detailed instructions, blueprints, and drawings.

• Working knowledge of electrical, hydraulic, and pneumatic systems.

• Machining, fabrication, and drafting experience preferred.

• Accurate math and handwriting skills for completing documentation.

• Excellent attention to detail and strong problem-solving ability.

• Capable of operating a forklift and aerial work platform.

• Works well independently and as part of a team.

Working Conditions

• Regularly stand and move throughout the work area.

• Lift or move up to 50 lbs frequently.

• Vision required for reading, computer work, and color recognition.

• Hearing required for communication and alarm awareness.

• Work environment includes moderate noise, moving parts, and occasional fumes or airborne particles.

• Safety gear provided for all applicable tasks.

• Reasonable accommodations available for individuals with disabilities.

Safety Commitment

Safety is our top priority. You will follow all company protocols for safe work practices, including machine-specific diagnostics and lockout/tagout procedures. Training will be provided for electrical work, hot work, and other specialized tasks. Proper PPE will be issued and must be worn at all times. Pre-job safety meetings are required whenever work extends beyond normal routines.

Note:  This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by incumbents of this job.  The incumbents may be requested to perform job-related tasks other than those stated in this description.

Click here to apply.

Optical Cable Corporation is an EEO/AA/Veterans/Disability Employer. For additional information, please click here.

Connect with us…

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www.occfiber.com

1 ¼” Extruder Operator

Summary: Sets up, runs, and monitors 1 ¼” extrusion equipment used for the manufacture of fiber optic cable by performing the following job responsibilities.

Significant Responsibilities:

Performs specific job responsibilities:

• • Reads the set-up sheet and utilizes the file name to determine the product to be manufactured, machine adjustments, and material requirements.
  • Sets up, runs, and continuously monitors the 1 ¼” extrusion line for all products.
  • Observes, measures, and inspects products at various stages of the production process to ensure the product is being produced per proper set-up sheet specifications.
  • Accurately completes all documentation specific to this job function.
  • Cleans equipment to prevent contamination as required.
  • Recognizes various defects and problems that arise during production. Assists in solving problems or notifies supervisor if required. Completes non-conformity paperwork for all defects and problems in products.
  • Conducts all activities in accordance with safety procedures and guidelines.

Promotes OCC’s service excellence and quality. Provides excellent service to customers; builds strong relationships and team cohesiveness; focuses on quality and positive solutions; communicates respectfully; demonstrates compassion and understanding in response to customer requests/needs.

Champions OCC’s mission, vision, and values (as detailed in our 15 Essential Points of Success); complies with policies and procedures, ethical standards, and Code of Conduct.

Minimum Qualifications Required:

Education & Experience:  High school diploma or general education degree (GED) and six months of related experience and/or training preferred.

Essential Skills, Abilities & Knowledge:  Mechanical aptitude with the ability to run a machine in a production environment.  Demonstrated ability to use tools and measuring devices properly. Ability to read and follow basic instructions. Ability to understand and implement quality procedures. Math and handwriting skills required and the ability to correctly complete all documentation.  Ability to work in a team environment with minimal supervision.  Pays close attention to detail with the ability to complete assignments accurately and recognize and help resolve problems.

Working Conditions:  While performing this job, the employee is regularly required to stand and walk.  The employee must regularly lift and/or move up to 50 lbs.  This job requires a sighted individual (i.e., vision corrected to 20/20) for significant reading and computer usage.  Specific vision abilities required by this job include color vision.  This work also requires an individual with normal hearing (i.e., hearing corrected to normal ranges).  The noise level in the work environment is usually moderate.  The employee is regularly exposed to moving mechanical parts, fumes or airborne particles, and toxic or caustic chemicals.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 Note:  This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by incumbents of this job.  The incumbents may be requested to perform job-related tasks other than those stated in this description.

Benefits:

OCC offers a positive work environment driven by 15 Essential Points of Success, which is how OCC aspires to operate and is an integral part of our corporate philosophy and culture.  OCC offers a competitive benefits package to promote health and financial security for you and your family that includes company-sponsored health, dental, and vision plans, Health Savings Accounts (HSA’s), Flexible Spending Accounts (FSA’s), life insurance, short and long term disability coverage, optional supplemental insurance plans; including, critical illness and accident, a 401(k) plan, an Employee Assistance Program (EAP), education assistance, and wireless discounts.  Employees are also provided with security options including Healthy Rewards®, Secure Travel®, Will Preparation, and Identity Theft protection as well as generous paid time off and holiday schedules. 

Click here to apply.

Optical Cable Corporation is an EEO/AA/Veterans/Disability Employer. For additional information, please click here.

 Connect with us…

Facebook | Twitter | LinkedIn

www.occfiber.com

Maintenance Technician – NIGHTS
Schedule: Monday – Thursday | 6:00 PM – 6:00 AM
Training: Will train on day shift

Job Overview

We are looking for a Maintenance Technician to support our production team by setting up, maintaining, and repairing industrial machinery. This hands-on position is essential to keeping our equipment running safely and efficiently. You will play a key role in ensuring minimal downtime and consistent product quality.

Key Responsibilities

Maintain and Repair Equipment

• Set up and assemble new machinery according to specifications.

• Observe machines for visual or audio signs of malfunction and diagnose problems quickly.

• Study blueprints, sketches, and specifications to determine the best repair approach.

• Dismantle and reassemble machines to replace or repair defective parts.

• Perform scheduled preventive maintenance and document all work completed.

• Lubricate and maintain machine tools and equipment regularly.

• Test machines after repair to confirm proper operation.

Ensure Quality and Safety

• Follow all safety policies, lockout/tagout procedures, and PPE requirements.

• Maintain compliance with OCC’s quality standards and operational procedures.

• Keep accurate records of parts used, repairs made, and preventive maintenance completed.

• Conduct all activities safely and efficiently to prevent downtime or equipment damage.

Promote Teamwork and Excellence

• Communicate respectfully and collaborate with coworkers to resolve maintenance issues.

• Support OCC’s focus on quality, service, and continuous improvement.

• Demonstrate professionalism and understanding when assisting others.

• Uphold OCC’s mission, vision, and values, following all company policies and the Code of Conduct.

Qualifications

Education & Experience

• High school diploma or GED required.

• One to three years of related experience preferred.

• MT1 or industrial maintenance certification is desirable.

• Military or technical training may substitute for field experience.

Skills & Abilities

• Strong mechanical aptitude with the ability to operate, repair, and maintain machinery.

• Skilled in reading and following detailed instructions, blueprints, and drawings.

• Working knowledge of electrical, hydraulic, and pneumatic systems.

• Machining, fabrication, and drafting experience preferred.

• Accurate math and handwriting skills for completing documentation.

• Excellent attention to detail and strong problem-solving ability.

• Capable of operating a forklift and aerial work platform.

• Works well independently and as part of a team.

Working Conditions

• Regularly stand and move throughout the work area.

• Lift or move up to 50 lbs frequently.

• Vision required for reading, computer work, and color recognition.

• Hearing required for communication and alarm awareness.

• Work environment includes moderate noise, moving parts, and occasional fumes or airborne particles.

• Safety gear provided for all applicable tasks.

• Reasonable accommodations available for individuals with disabilities.

Safety Commitment

Safety is our top priority. You will follow all company protocols for safe work practices, including machine-specific diagnostics and lockout/tagout procedures. Training will be provided for electrical work, hot work, and other specialized tasks. Proper PPE will be issued and must be worn at all times. Pre-job safety meetings are required whenever work extends beyond normal routines.

Note:  This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by incumbents of this job.  The incumbents may be requested to perform job-related tasks other than those stated in this description.

Click here to apply.

Optical Cable Corporation is an EEO/AA/Veterans/Disability Employer. For additional information, please click here.

Connect with us…

Facebook | Twitter | LinkedIn

www.occfiber.com

1 ¼” Extruder Operator – DAYS

Monday – Thursday 6:00 AM – 6:00 PM

Summary: Sets up, runs, and monitors 1 ¼” extrusion equipment used for the manufacture of fiber optic cable by performing the following job responsibilities.

Significant Responsibilities:

Performs specific job responsibilities:

• • Reads the set-up sheet and utilizes the file name to determine the product to be manufactured, machine adjustments, and material requirements.
  • Sets up, runs, and continuously monitors the 1 ¼” extrusion line for all products.
  • Observes, measures, and inspects products at various stages of the production process to ensure the product is being produced per proper set-up sheet specifications.
  • Accurately completes all documentation specific to this job function.
  • Cleans equipment to prevent contamination as required.
  • Recognizes various defects and problems that arise during production. Assists in solving problems or notifies supervisor if required. Completes non-conformity paperwork for all defects and problems in products.
  • Conducts all activities in accordance with safety procedures and guidelines.

Promotes OCC’s service excellence and quality. Provides excellent service to customers; builds strong relationships and team cohesiveness; focuses on quality and positive solutions; communicates respectfully; demonstrates compassion and understanding in response to customer requests/needs.

Champions OCC’s mission, vision, and values (as detailed in our 15 Essential Points of Success); complies with policies and procedures, ethical standards, and Code of Conduct.

Minimum Qualifications Required:

Education & Experience:  High school diploma or general education degree (GED) and six months of related experience and/or training preferred.

Essential Skills, Abilities & Knowledge:  Mechanical aptitude with the ability to run a machine in a production environment.  Demonstrated ability to use tools and measuring devices properly. Ability to read and follow basic instructions. Ability to understand and implement quality procedures. Math and handwriting skills required and the ability to correctly complete all documentation.  Ability to work in a team environment with minimal supervision.  Pays close attention to detail with the ability to complete assignments accurately and recognize and help resolve problems.

Working Conditions:  While performing this job, the employee is regularly required to stand and walk.  The employee must regularly lift and/or move up to 50 lbs.  This job requires a sighted individual (i.e., vision corrected to 20/20) for significant reading and computer usage.  Specific vision abilities required by this job include color vision.  This work also requires an individual with normal hearing (i.e., hearing corrected to normal ranges).  The noise level in the work environment is usually moderate.  The employee is regularly exposed to moving mechanical parts, fumes or airborne particles, and toxic or caustic chemicals.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Note:  This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by incumbents of this job.  The incumbents may be requested to perform job-related tasks other than those stated in this description.

Benefits:

OCC offers a positive work environment driven by 15 Essential Points of Success, which is how OCC aspires to operate and is an integral part of our corporate philosophy and culture.  OCC offers a competitive benefits package to promote health and financial security for you and your family that includes company-sponsored health, dental, and vision plans, Health Savings Accounts (HSA’s), Flexible Spending Accounts (FSA’s), life insurance, short and long term disability coverage, optional supplemental insurance plans; including, critical illness and accident, a 401(k) plan, an Employee Assistance Program (EAP), education assistance, and wireless discounts.  Employees are also provided with security options including Healthy Rewards®, Secure Travel®, Will Preparation, and Identity Theft protection as well as generous paid time off and holiday schedules. 

Click here to apply.

Optical Cable Corporation is an EEO/AA/Veterans/Disability Employer. For additional information, please click here.

Connect with us…

Facebook | Twitter | LinkedIn

www.occfiber.com

Cabler/Strander Operator –  DAYS

6:00 AM – 6:00 PM Monday – Thursday

Basic Function: Sets up, runs, and monitors Cabler/Strander/Rework Line equipment used for the manufacture of fiber optic cable.

Significant Responsibilities:

Performs specific job responsibilities following safety procedures and guidelines:

• Reads the set-up sheet and utilizes the product code to determine the product to be manufactured, machine adjustments, and material requirements.
• Sets up, runs, and monitors the Planetary Strander for all standard and nonstandard products.
• Sets up and runs a respooling machine located in the cabling area to respool sub cables, fillers, and wire.
• Observes, measures, and inspects products at various stages of the production process to ensure the product is being produced per proper set-up sheet specifications.
• Correctly completes all documentation specific to this job function.
• Cleans equipment to prevent contamination as required.
• Recognizes various defects and problems that arise during production. Assists in solving problems or notifies supervisor if required.
• Runs the rework line when the workload at the Strander allows including washing cables with E Cleaner or MEK, printing cables, stripping cables, respooling cables, wire, and fillers, and using the stripping wheel to strip armor and FRP cables.

Promotes OCC’s service excellence and quality. Provides excellent service to customers; builds strong relationships and team cohesiveness; focuses on quality and positive solutions; communicates respectfully; demonstrates compassion and understanding in response to customer requests/needs.

Champions OCC’s mission, vision, and values (as detailed in our 15 Essential Points of Success); complies with policies and procedures, ethical standards, and Code of Conduct.

Minimum Qualifications Required:

Education & Experience:  High school diploma or general education degree (GED); and six months of related experience and/or training preferred.

Essential Skills, Abilities & Knowledge:  Mechanical aptitude with the ability to operate a machine in a production environment.  Demonstrated ability to use tools and measuring devices properly.  Ability to read and follow basic instructions and to understand and implement quality procedures. Math and handwriting skills required and the ability to correctly complete all documentation.  Ability to work in a team environment with minimal supervision.  Pays close attention to detail with the ability to complete assignments accurately and recognize and help resolve problems.  Ability to operate a forklift.  Ability to operate a hoist.

Working Conditions:  While performing this job, the employee is regularly required to stand, walk, and climb stairs.  Significant inspecting activities require manual dexterity using hands to finger, handle or feel.  The employee must regularly lift and/or move up to 50 lbs.  This job requires sight sufficient for significant reading and computer usage.  Specific vision abilities required by this job include color vision.  This work also requires an individual with hearing sufficient for detecting alarms and communication with coworkers.  The noise level in the work environment is usually moderate.  The employee is regularly exposed to moving mechanical parts, fumes, or airborne particles.  Reasonable accommodation may be made to enable individuals with a disability to perform the essential functions.

Note:  This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by incumbents of this job.  The incumbents may be requested to perform job-related tasks other than those stated in this description.

Benefits:

OCC offers a positive work environment driven by 15 Essential Points of Success, which is how OCC aspires to operate and is an integral part of our corporate philosophy and culture.  OCC offers a competitive benefits package to promote health and financial security for you and your family that includes company-sponsored health, dental, and vision plans, Health Savings Accounts (HSA’s), Flexible Spending Accounts (FSA’s), life insurance, short and long term disability coverage, optional supplemental insurance plans; including, critical illness and accident, a 401(k) plan, an Employee Assistance Program (EAP), education assistance, and wireless discounts.  Employees are also provided with security options including Healthy Rewards®, Secure Travel®, Will Preparation, and Identity Theft protection as well as generous paid time off and holiday schedules. 

Click here to apply.

Optical Cable Corporation is an EEO/AA/Veterans/Disability Employer. For additional information, please click here.

Connect with us…

Facebook | Twitter | LinkedIn

www.occfiber.com

1.5” Extruder Operator NIGHTS

Basic Function: Sets up, runs, and monitors 1 ½” extrusion equipment used for the manufacture of fiber optic cable by performing the following job responsibilities.

Significant Responsibilities:

Performs specific job responsibilities:

• Reads the set-up sheet and utilizes the file name to determine the product to be manufactured, print specifications, machine adjustments, material requirements, and/or special customer requirements.
• Sets up, runs, and continuously monitors the 1 ½” extrusion line for all standard products.
• Observes, measures, and inspects products at various stages of the production process to ensure the product is being produced per proper set-up sheet specifications.
• Applies print to cables using jet printers as required.
• Correctly completes all documentation specific to this job function.
• Cleans equipment to prevent contamination as required.
• Recognizes various defects and problems that arise during production.  Assists in solving problems or notifies supervisor if required. Completes non-conformity paperwork for all defects and problems in products.
• Conducts all activities following safety procedures and guidelines.

Promotes OCC’s service excellence and quality. Provides excellent service to customers; builds strong relationships and team cohesiveness; focuses on quality and positive solutions; communicates respectfully; demonstrates compassion and understanding in response to customer requests/needs.

Champions OCC’s mission, vision, and values (as detailed in our 15 Essential Points of Success); complies with policies and procedures, ethical standards, and Code of Conduct.

Minimum Qualifications Required:

Education & Experience:  High school diploma or general education degree (GED) and six months of related experience and/or training preferred.

Essential Skills, Abilities & Knowledge:  Mechanical aptitude with the ability to operate a machine in a production environment.  Demonstrated ability to use tools and measuring devices properly. Ability to read and follow basic instructions. Ability to understand and implement quality procedures. Math and handwriting skills required and the ability to correctly complete all documentation.  Ability to work in a team environment with minimal supervision.  Pays close attention to detail with the ability to complete assignments accurately and recognize and help resolve problems.

Working Conditions:  While performing the job, the employee is regularly required to stand and walk.  The employee must regularly lift and/or move up to 50 pounds.  This job requires sight sufficient for significant reading and computer use.  Specific vision abilities required by this job include color vision.  This work also requires an individual with hearing sufficient for detection of alarms and communication with coworkers.  The noise level in the work environment is moderate.  The employee is regularly exposed to moving mechanical parts, fumes, or airborne particles – appropriate individual safety devices are provided for proper handling.  Reasonable accommodation may be made to enable individuals with a disability to perform the essential functions.

Note:  This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by incumbents of this job.  The incumbents may be requested to perform job-related tasks other than those stated in this description.

Benefits:

OCC offers a positive work environment driven by 15 Essential Points of Success, which is how OCC aspires to operate and is an integral part of our corporate philosophy and culture.  OCC offers a competitive benefits package to promote health and financial security for you and your family that includes company-sponsored health, dental, and vision plans, Health Savings Accounts (HSA’s), Flexible Spending Accounts (FSA’s), life insurance, short and long term disability coverage, optional supplemental insurance plans; including, critical illness and accident, a 401(k) plan, an Employee Assistance Program (EAP), education assistance, and wireless discounts.  Employees are also provided with security options including Healthy Rewards®, Secure Travel®, Will Preparation, and Identity Theft protection as well as generous paid time off and holiday schedules. 

Click here to apply.

Optical Cable Corporation is an EEO/AA/Veterans/Disability Employer. For additional information, please click here.

Connect with us…

Facebook | Twitter | LinkedIn

www.occfiber.com

Cabler Operator – NIGHTS

Monday – Thursday 6:00 PM – 6:00 AM

Basic Function: 

Sets up, runs, and monitors 36” up to 64” cabling equipment used for the manufacture of fiber optic cable.

Significant Responsibilities:

Performs specific job responsibilities:

• Reads the set-up sheet and utilizes the product code to determine the product to be manufactured, machine adjustments, and material requirements.
• Sets up, runs, and monitors the cabling lines for all standard products.
• Sets up and runs a respooling machine located in the cabling area to respool fillers.
• Observes, measures, and inspects products at various stages of the production process to ensure the product is being produced per proper set-up sheet specifications.
• Correctly completes all documentation specific to this job function.
• Cleans equipment to prevent contamination as required.
• Recognizes various defects and problems that arise during production. Assists in solving problems or notifies supervisor if required.
• Conducts all activities in accordance with safety procedures and guidelines.

Promotes OCC’s service excellence and quality. Provides excellent service to customers; builds strong relationships and team cohesiveness; focuses on quality and positive solutions; communicates respectfully; demonstrates compassion and understanding in response to customer requests/needs.

Champions OCC’s mission, vision, and values (as detailed in our 15 Essential Points of Success); complies with policies and procedures, ethical standards, and Code of Conduct.

Minimum Qualifications Required:

Education & Experience:  High school diploma or general education degree (GED); six months related experience and/or training preferred.

Essential Skills, Abilities & Knowledge:  Mechanical aptitude with the ability to operate a machine in a production environment.  Demonstrated ability to use tools and measuring devices properly.  Ability to read and follow basic instructions and to understand and implement quality procedures. Math and handwriting skills required and the ability to correctly complete all documentation.  Ability to work in a team environment with minimal supervision.  Pays close attention to detail with the ability to complete assignments accurately and recognize and help resolve problems.  Ability to operate a forklift. 

Working Conditions:  While performing this job, the employee is regularly required to stand and walk.  Significant inspecting activities require manual dexterity using hands to finger, handle or feel.  The employee must regularly lift and/or move up to 50 lbs.  This job requires sight for significant reading and computer use.  Specific vision abilities required by this job include color vision.  This work also requires an individual with hearing sufficient for communication with co-workers and alarm awareness.  The noise level in the work environment is usually moderate.  The employee is regularly exposed to moving mechanical parts and fumes.  Reasonable accommodation may be made to enable individuals with a disability to perform the essential functions.

Note:  This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by incumbents of this job.  The incumbents may be requested to perform job-related tasks other than those stated in this description.

Benefits:

OCC offers a positive work environment driven by 15 Essential Points of Success, which is how OCC aspires to operate and is an integral part of our corporate philosophy and culture.  OCC offers a competitive benefits package to promote health and financial security for you and your family that includes company-sponsored health, dental, and vision plans, Health Savings Accounts (HSA’s), Flexible Spending Accounts (FSA’s), life insurance, short and long term disability coverage, optional supplemental insurance plans; including, critical illness and accident, a 401(k) plan, an Employee Assistance Program (EAP), education assistance, and wireless discounts.  Employees are also provided with security options including Healthy Rewards®, Secure Travel®, Will Preparation, and Identity Theft protection as well as generous paid time off and holiday schedules. 

Click here to apply.

Optical Cable Corporation is an EEO/AA/Veterans/Disability Employer. For additional information, please click here.

Connect with us…

Facebook | Twitter | LinkedIn

www.occfiber.com

Respooler Operator II – In Process – NIGHTS

Monday – Thursday 6 PM – 6 AM

Basic Function:  Supports the production of fiber optic cable.

Performs specific job responsibilities: 

• Selects cable to be respooled/striped/cut/printed based on priorities set by production.
• Sets up and respools all of the standard cable products produced by this company.
• Prints finished cables and washes off print as required.
• Stripes in process sub-straights as required.
• Strips jackets off defective cables, as required.
• Observes, measures, and inspects finished cables for anomalies and corrects per supervisor instructions.
• Correctly completes all documentation specific to this job function.
• Recognizes various defects and problems that arise during production. Assists in solving problems or notifies supervisor if required.
• Conducts all activities in accordance with safety procedures and guidelines.
• Dashing fibers for jobs.

Promotes OCC’s service excellence and quality.  Provides excellent service to customers; builds strong relationships and team cohesiveness; focuses on quality and positive solutions; communicates respectfully; demonstrates compassion and understanding in response to customer request/needs.

Champions OCC’s mission, vision and values (as detailed in our 15 Essential Points of Success); complies with policies and procedures, including safety, ethical standards and Code of Conduct.

Minimum Qualifications Required:

Education & Experience:  High school diploma or general education degree (GED); and six months related experience and/or training preferred.

Essential Skills, Abilities & Knowledge:  Mechanical aptitude with the ability to operate a machine in a production environment.  Demonstrated ability to use tools and measuring devices properly.  Ability to read and follow basic instructions and to understand and implement quality procedures. Math and handwriting skills required and the ability to correctly complete all documentation.  Ability to work in a team environment with minimal supervision.  Pays close attention to detail with the ability to complete assignments accurately and recognize and help resolve problems.

Working Conditions:  While performing this job, the employee is regularly required to stand and walk.  Significant inspecting activities require manual dexterity using hands to finger, handle, or feel.  The employee must regularly lift and/or move up to 50lbs.  This job requires sight sufficient for significant reading and computer use.  Specific vision abilities required by this job include color vision.  This work also requires an individual with hearing (sufficient for communication with coworkers and awareness of alarms).  The noise level in the work environment is usually moderate.  The employee is regularly exposed to moving mechanical parts, fumes or airborne particles.  Reasonable accommodation may be made to enable individuals with a disability to perform the essential functions. Follows all safety policies and procedures.

Note:  This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by incumbents of this job.  The incumbents may be requested to perform job-related tasks other than those stated in this description.

Benefits:

OCC offers a positive work environment driven around 15 Essential Points of Success, which is how OCC aspires to operate and is an integral part of our corporate philosophy and culture.  OCC offers a competitive benefits package to promote health and financial security for you and your family that includes company-sponsored health, dental and vision plans, Health Savings Accounts (HSA’s), Flexible Spending Accounts (FSA’s), life insurance, short and long term disability coverage, optional supplemental insurance plans; including, critical illness and accident, a 401(k) plan, an Employee Assistance Program (EAP), education assistance, and wireless discounts.  Employees are also provided with security options including Healthy Rewards®, Secure Travel®, Will Preparation and Identity Theft protection as well as generous paid time off and holiday schedules. 

Click here to apply.

Optical Cable Corporation is an EEO/AA/Veterans/Disability Employer. For additional information, please click here.

Connect with us…

Facebook | Twitter | LinkedIn

www.occfiber.com

Inside Sales Representative

Basic Function:   Contributes to increased sales by proactively servicing customer and prospects’ needs to maximize sales, service satisfaction, and loyalty; pursues prospective leads and supports the outside sales force to ensure best-in-class service. 

Significant Responsibilities:

Performs specific job responsibilities: 

• Proactively find new sales opportunities and manage current opportunities in a given region.
• Process orders, provide quotes, and conduct regular follow-ups on orders in a proactive, accurate, and efficient manner.
• Increase quote close ratio by effectively following up on outstanding quotes.
• Conduct needs analysis, and identify applications and appropriate solutions per project. Respond to customer inquiries about product capabilities and provide features and benefits that differentiate OCC from the competition.
• Work in a team environment; coordinate efforts with outside sales team, business development, and marketing to ensure projects are awarded to OCC; regularly and consistently follow up with all parties involved to ensure sales are closed and service provided.
• Appropriately handle customer concerns and issues by servicing the customer directly or by involving the proper channels for a satisfactory resolution.
• Provide timely price quotations for existing and new customers.
• Provide the sales team (outbound inside sales, outside sales force, and sales engineers) with necessary information for effective customer proposals.
• Respond timely to customer inquiries regarding order/shipping status.

Promotes OCC’s service excellence and quality.  Provides excellent service to customers; builds strong relationships and team cohesiveness; focuses on quality and positive solutions; communicates respectfully; demonstrates compassion and understanding in response to customer request/needs.

Champions OCC’s mission, vision and values (as detailed in our 15 Essential Points of Success); complies with policies and procedures, ethical standards and Code of Conduct.

Job Scope:

• Organizational Responsibility: Services customer inquiries, coordinates sales efforts with other team members; works in a team environment with minimal supervision
• Communication: Regular communications with customers, prospective customers, and other sales members; frequent communication with support staff such as Shipping, Finance, and Engineering
• Confidentiality: Confidentiality must be maintained as it relates to customer service and customer accounts
• Financial Responsibility: Will construct and provide quotations that impact profitability. Accuracy is critical.
• Judgment: Expected to use independent judgment and to seek assistance as directed; errors could directly impact the customer relationship and revenue
• Compliance: Responsible for complying with internal pricing guides and all applicable laws and regulations, including ISO and SOX
• Travel:  Minimal or infrequent travel to customer sites or events in assigned region

Qualifications: Minimum Qualifications Required:

Education: Associates degree is preferred combined with an applicable field or equivalent and appropriate sales and customer service experience       

Experience:  1-2 years of experience (Bachelor’s degree desirable and may substitute for 2 years of experience)

Licensure, Certification and/or Registration:  N/A

Other Minimum Qualifications: 

Demonstrated ability to:

• Intermediate skills in Microsoft software packages such as Word, Excel, and PowerPoint. Use CRM (customer relationship management) tools effectively and proactively
• Present information verbally and in writing regarding features and benefits of technical product
• Communicate effectively when handling customer inquiries and issues verbally and in writing.
• Read and follow basic instructions, understand and implement quality procedures
• Pay close attention to detail with the ability to complete assignments accurately
• Recognize, record, and resolve customer issues
• Organize assignments, complete tasks and manage time appropriately

Essential Skills, Abilities & Knowledge:  Upon completion of orientation, should be able to demonstrate a thorough knowledge of the fiber optic cable, enterprise connectivity, and applied interconnect systems through interaction with prospects and customers.

Working Conditions:  This is a partially sedentary job that requires sight sufficient for computer usage and hearing sufficient for extensive, direct, and/or telephone contact with customers, management, and employees.  Responsibilities require an individual to be physically mobile to move around the facility.  The nature of this position and the personal interactions involved require that an individual possess significant and persuasive interactive communication skills.  40+ hour on-site work week with on-call availability required. Sitting for extended periods, dexterity of hands and fingers to operate a computer keyboard and mouse, and to handle other computer components, occasional inspection of cables in floors and ceilings, lifting and transporting of moderately heavy objects such as computers and peripherals.  Reasonable accommodation may be made to enable individuals with a disability to perform the essential functions.

Note:  This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by incumbents of this job.  The incumbents may be requested to perform job-related tasks other than those stated in this description.

 Benefits:

OCC offers a positive work environment driven by 15 Essential Points of Success, which is how OCC aspires to operate and is an integral part of our corporate philosophy and culture.  OCC offers a competitive benefits package to promote health and financial security for you and your family that includes company-sponsored health, dental, and vision plans, Health Savings Accounts (HSA’s), Flexible Spending Accounts (FSA’s), life insurance, short and long term disability coverage, optional supplemental insurance plans; including, critical illness and accident, a 401(k) plan, an Employee Assistance Program (EAP), education assistance, and wireless discounts.  Employees are also provided with security options including Healthy Rewards®, Secure Travel®, Will Preparation, and Identity Theft protection as well as generous paid time off and holiday schedules. 

Click here to apply.

 Optical Cable Corporation is an EEO/AA/Veterans/Disability Employer. For additional information, please click here.

 Connect with us…

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www.occfiber.com

Inside Sales Representative

Basic Function:   Contributes to increased sales by proactively servicing customer and prospects’ needs to maximize sales, service satisfaction, and loyalty; pursues prospective leads and supports the outside sales force to ensure best-in-class service. 

Significant Responsibilities:

Performs specific job responsibilities: 

• Proactively find new sales opportunities and manage current opportunities in a given region.
• Process orders, provide quotes, and conduct regular follow-ups on orders in a proactive, accurate, and efficient manner.
• Increase quote close ratio by effectively following up on outstanding quotes.
• Conduct needs analysis, and identify applications and appropriate solutions per project. Respond to customer inquiries about product capabilities and provide features and benefits that differentiate OCC from the competition.
• Work in a team environment; coordinate efforts with outside sales team, business development, and marketing to ensure projects are awarded to OCC; regularly and consistently follow up with all parties involved to ensure sales are closed and service provided.
• Appropriately handle customer concerns and issues by servicing the customer directly or by involving the proper channels for a satisfactory resolution.
• Provide timely price quotations for existing and new customers.
• Provide the sales team (outbound inside sales, outside sales force, and sales engineers) with necessary information for effective customer proposals.
• Respond timely to customer inquiries regarding order/shipping status.

Promotes OCC’s service excellence and quality.  Provides excellent service to customers; builds strong relationships and team cohesiveness; focuses on quality and positive solutions; communicates respectfully; demonstrates compassion and understanding in response to customer request/needs.

Champions OCC’s mission, vision and values (as detailed in our 15 Essential Points of Success); complies with policies and procedures, ethical standards and Code of Conduct.

Job Scope:

• Organizational Responsibility: Services customer inquiries, coordinates sales efforts with other team members; works in a team environment with minimal supervision
• Communication: Regular communications with customers, prospective customers, and other sales members; frequent communication with support staff such as Shipping, Finance, and Engineering
• Confidentiality: Confidentiality must be maintained as it relates to customer service and customer accounts
• Financial Responsibility: Will construct and provide quotations that impact profitability. Accuracy is critical.
• Judgment: Expected to use independent judgment and to seek assistance as directed; errors could directly impact the customer relationship and revenue
• Compliance: Responsible for complying with internal pricing guides and all applicable laws and regulations, including ISO and SOX
• Travel:  Minimal or infrequent travel to customer sites or events in assigned region

Qualifications: Minimum Qualifications Required:                              

Education: Associates degree is preferred combined with an applicable field or equivalent and appropriate sales and customer service experience       

Experience:  1-2 years of experience (Bachelor’s degree desirable and may substitute for 2 years of experience)

Licensure, Certification and/or Registration:  N/A

Other Minimum Qualifications: 

Demonstrated ability to:

• Intermediate skills in Microsoft software packages such as Word, Excel, and PowerPoint. Use CRM (customer relationship management) tools effectively and proactively
• Present information verbally and in writing regarding features and benefits of technical product
• Communicate effectively when handling customer inquiries and issues verbally and in writing.
• Read and follow basic instructions, understand and implement quality procedures
• Pay close attention to detail with the ability to complete assignments accurately
• Recognize, record, and resolve customer issues
• Organize assignments, complete tasks and manage time appropriately

Essential Skills, Abilities & Knowledge:  Upon completion of orientation, should be able to demonstrate a thorough knowledge of the fiber optic cable, enterprise connectivity, and applied interconnect systems through interaction with prospects and customers.  

Working Conditions:  This is a partially sedentary job that requires sight sufficient for computer usage and hearing sufficient for extensive, direct, and/or telephone contact with customers, management, and employees.  Responsibilities require an individual to be physically mobile to move around the facility.  The nature of this position and the personal interactions involved require that an individual possess significant and persuasive interactive communication skills.  40+ hour on-site work week with on-call availability required. Sitting for extended periods, dexterity of hands and fingers to operate a computer keyboard and mouse, and to handle other computer components, occasional inspection of cables in floors and ceilings, lifting and transporting of moderately heavy objects such as computers and peripherals.  Reasonable accommodation may be made to enable individuals with a disability to perform the essential functions.

Note:  This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by incumbents of this job.  The incumbents may be requested to perform job-related tasks other than those stated in this description.

Benefits:

OCC offers a positive work environment driven by 15 Essential Points of Success, which is how OCC aspires to operate and is an integral part of our corporate philosophy and culture.  OCC offers a competitive benefits package to promote health and financial security for you and your family that includes company-sponsored health, dental, and vision plans, Health Savings Accounts (HSA’s), Flexible Spending Accounts (FSA’s), life insurance, short and long term disability coverage, optional supplemental insurance plans; including, critical illness and accident, a 401(k) plan, an Employee Assistance Program (EAP), education assistance, and wireless discounts.  Employees are also provided with security options including Healthy Rewards®, Secure Travel®, Will Preparation, and Identity Theft protection as well as generous paid time off and holiday schedules. 

Click here to apply.

Optical Cable Corporation is an EEO/AA/Veterans/Disability Employer. For additional information, please click here.

Connect with us…

Facebook | Twitter | LinkedIn

www.occfiber.com